Consumer Affairs - your rights & responsibilities
Chris will talk about the rights of business and consumers under the Australian Consumer Law and Fair Trading Act on a range of goods and services. Below is a list of some of the topics that will be will covered.
SBWN Members on the night are welcome to ask questions in relation to their business and can also contact Chris via phone or email following the presentation.
This event will be a fabulous opportunity for a robust Q&A. Start lining up your questions now!
Guarantees, warranties and refunds
Vouchers, gift cards and lay-bys
Advertising and promotions
Door-to-door sales and telemarketing
Above: The Inlet Hotel's Cottage Restaurant in Inverloch will be looking after us for our February Dinner Event.
Image at top: A scene from the popular TV Series, The Checkout which highlights the modern consumers desire to know their rights.
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